Creating a "Disney" Experience at Your Business

Creating a "Disney" Experience at Your Business

January 23, 2019, 8:30 AM - 9:30 AM

Orange County Convention Center - Tangerine Ballroom


  • Rafael Rivera


    Guest Experience Manager

    USTA National Campus

    Rafael Rivera is the Guest Experience Manager for the USTA National Campus in Orlando, Florida. Rafael, a natural performer, started working as a...

  • Rob Autry



    Triangle Racquet Sports

    After an 8-year career in the corporate world with two Fortune 500 corporations (Phillip Morris and Coca Cola USA), Autry founded his first...

  • Michelle Jenkinson


    Director of Fan Experience and Arena Operations

    Orlando Magic

    Michelle Jenkinson is in her 9th season with the Orlando Magic, where she has grown her career from Arena Operations Manager to Director of Fan...

  • Greg Lappin



    Lumahai LLC

    Bio for Greg Lappin In 1985, he conceived of and developed the Flagship Athletic Club, a 19-court multipurpose club in Eden Prairie, Minnesota. In...

  • Brent Centlivre


    Account Manager

    Disney Institute

    Brent is a 23 year Disney Cast Member who works as an account manager helping venues and events adapt Disney's best practices to enhance their...

Type of Session

  1. Type of Session
    Opening Session


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