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TOM Conference 2020 Schedule

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  • TOM Conference Welcome Session: Disney Institute's Brent Centilivre

    January 22, 2020, 8:30 AM - 9:15 AM, Orange County Convention Center - Main Ballroom

    Opening session and welcome for TIA TOM Conference joined by Disney's Institute Brent Centlivre for a Coffee Chat / Q & A session on the key pillars of leaders...

    • Language: English

  • TOM Talk #1: Successfully Implementing Racquet & Paddle Sports from A to Z

    January 22, 2020, 9:15 AM - 10:45 AM, Orange County Convention Center - Main Ballroom

    The TIA will present the annual Tennis Owners & Managers (TOM) Conference, featuring "TOM Talks" by industry experts, followed by roundtable discussions to gene...

    • Language: English

  • The Future of Pickleball, Get in on the Fun!

    January 22, 2020, 11:00 AM - 12:00 PM, Main Stage (Show Floor)

    Pickleball’s growth is accelerating. Learn more about current state of the game; the major initiatives around players, coaching, tournaments, programs and court...

    • Language: English

  • TOM Conference: 7 Keys to Driving Successful Business Platforms-Part 1

    January 22, 2020, 11:15 AM - 12:00 PM, Orange County Convention Center - Main Ballroom

    An interactive Q & A session will follow this session (part 1) led by Eddie Tock, who has help businesses increase their sales an average of 10 to 23%.

    • Language: English

  • Update on USTA Programming & Pathways

    January 22, 2020, 12:15 PM - 1:00 PM, Main Stage (Show Floor)

    Updates on the USTA's programming and pathways.

    • Language: English

  • In Full Swing: Racquet Sports’ Growing Popularity at Private Clubs

    January 22, 2020, 1:15 PM - 2:00 PM, Orange County Convention Center - Main Stage - Show Floor

    In its role as the preeminent advocate and resource for the private club community, the National Club Association (NCA) provides an expansive view of the many n...

    • Language: English

  • Roundtable Workshop: Developing & Executing an Annual Business Plan

    January 22, 2020, 1:30 PM - 3:00 PM, Orange County Convention Center - Main Ballroom

    This Roundtable Workshop will take you through the step-by-step process to develop an annual business plan - personalized for your business - as well as providi...

    • Language: English

  • Leading with Change & Innovation

    January 22, 2020, 2:15 PM - 3:00 PM, Orange County Convention Center - Main Stage - Show Floor

    Leading business strategist and strategic innovation consultant Scott Steinberg discusses how leadership can drive change & innovation. 

    • Language: English

  • Tennis Pro Compensation for the Future

    January 22, 2020, 3:00 PM - 3:30 PM, Orange County Convention Center - Main Ballroom
    • Language: English

  • 2020 Vision for World TeamTennis: Innovation, Expansion and Technology

    January 22, 2020, 3:30 PM - 4:30 PM, Orange County Convention Center - Main Stage - Show Floor

      Carlos Silva joined World TeamTennis (WTT) as CEO in Jan of 2019 to lead the organization forward. He led expansion team efforts in Las Vegas and Orlando.  H...

    • Language: English

  • Breakout Session : Zero to $75K in 45 Days using Social Media Platforms

    January 22, 2020, 4:00 PM - 5:00 PM, Orange County Convention Center - Breakout Room 2

    With 80% of the US population having a social networking profile, it is critical that today's businesses understand the sheer power of social media and how you ...

    • Language: English

  • TOM Conference: How to Make An Additional $100,000 with Pickleball

    January 22, 2020, 4:00 PM - 5:00 PM, Orange County Convention Center - Main Ballroom

    One of the fastest growing activities - pickleball - has caught the tennis world by storm with many tennis facilities trying to figure out how to 'embrace' a ne...

    • Language: English

  • TOM Conference: 7 Keys to Driving Successful Business Platforms- Part II

    January 23, 2020, 8:30 AM - 9:15 AM, Orange County Convention Center - Main Ballroom

    Part II - Day II - carries on the powerful message and actionable content to help you drive your business to the next level.

    • Language: English

  • TOM TALK #2: Incorporating New Trends to Engage & Retain Your Members

    January 23, 2020, 9:15 AM - 10:45 AM, Orange County Convention Center - Main Ballroom

    Four TOM Talk expert sessions will deliver content on New Player Programs, Trickle Down Tennis - Incentivizing & Inspiring Your Staff, Building Thriving Tennis...

    • Language: English

  • Growing Your Community, While Growing Your Business, Creating Win-Win Partnerships

    January 23, 2020, 10:00 AM - 10:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Identifying resources you need to grow your business. What organizations have what you need?  What assets do you have to share? How do you create a Win-Win Part...

    • Language: English

  • PLAY IS THE HEART OF EXPERIENCE DESIGN: Creating Environments that Win in Today’s Retail Marketplace

    January 23, 2020, 11:00 AM - 11:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Retail must be wherever the customer wants it to be, at any time, any place. Bringing memorable experiences into the physical space is paramount to the success ...

    • Language: English

  • TOM Conference: Facility of the Future- Panel Discussion

    January 23, 2020, 11:15 AM - 12:00 PM, Orange County Convention Center - Main Ballroom

    Hear from the experts in facility innovation and design, best practices and how to showcase your business to keep your members and community engaged. This pan...

    • Language: English

  • What's New in Racquet Venue Development

    January 23, 2020, 12:15 PM - 1:00 PM, Main Stage (Show Floor)

    What's new in the development of racquet venues.

    • Language: English

  • What Pro Shops Can Learn from the Big Guys

    January 23, 2020, 12:45 PM - 1:30 PM, Orange County Convention Center - Show Floor
    • Language: English

  • Roundtable Workshop: Developing & Executing Your Leadership Plan- A 12 Step Approach

    January 23, 2020, 1:00 PM - 2:30 PM, Orange County Convention Center - Main Ballroom

    This proven 12-step approach to leadership is a vital session necessary for anyone who wants to realize their full potential and ability to lead both on and off...

    • Language: English

  • How Technology Drives Engagement

    January 23, 2020, 2:00 PM - 2:30 PM, Orange County Convention Center - Main Stage - Show Floor

    US Squash leverages technology to create value for member individuals and organizations and provides tools for clubs to bring more people into the sport and inc...

    • Language: English

  • Open Forum: Hot Topics - Legal, Accreditation, Career Advice, etc.

    January 23, 2020, 2:30 PM - 3:30 PM, Orange County Convention Center - Main Ballroom

    The session is for all conference attendees and is an open forum to ask questions on hot topics including legal, hiring, accreditation, career advice and other ...

    • Language: English

  • Bridging the Gap Between the Course & The Court

    January 23, 2020, 3:15 PM - 4:15 PM, Main Stage (Show Floor)

    Wondering how to maximize your clients performance and your participation in your club, gym, or facility? In this hour packed talk you will learn how to utilize...

    • Language: English

  • TOM Conference: Hire Right The First Time - Building the Right Team!

    January 23, 2020, 4:00 PM - 5:00 PM, Orange County Convention Center - Breakout Room 2

    This session open to all attendees will help you learn the 10 most important questions to ask your program's stakeholders before posting a Director job on an in...

    • Language: English

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