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TOM Conference 2020 Schedule


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  • TOM Conference: 7 Keys to Driving Successful Business Platforms- Part II

    January 23, 2020, 8:30 AM - 9:15 AM, Orange County Convention Center - Main Ballroom

    Part II - Day II - carries on the powerful message and actionable content to help you drive your business to the next level.

    • Language: English

  • TOM TALK #2: Incorporating New Trends to Engage & Retain Your Members

    January 23, 2020, 9:15 AM - 10:45 AM, Orange County Convention Center - Main Ballroom

    Four TOM Talk expert sessions will deliver content on New Player Programs, Trickle Down Tennis - Incentivizing & Inspiring Your Staff, Building Thriving Tennis...

    • Language: English

  • Growing Your Community, While Growing Your Business, Creating Win-Win Partnerships

    January 23, 2020, 10:00 AM - 10:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Identifying resources you need to grow your business. What organizations have what you need?  What assets do you have to share? How do you create a Win-Win Part...

    • Language: English

  • PLAY IS THE HEART OF EXPERIENCE DESIGN: Creating Environments that Win in Today’s Retail Marketplace

    January 23, 2020, 11:00 AM - 11:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Retail must be wherever the customer wants it to be, at any time, any place. Bringing memorable experiences into the physical space is paramount to the success ...

    • Language: English

  • TOM Conference: Facility of the Future- Panel Discussion

    January 23, 2020, 11:15 AM - 12:00 PM, Orange County Convention Center - Main Ballroom

    Hear from the experts in facility innovation and design, best practices and how to showcase your business to keep your members and community engaged. This pan...

    • Language: English

  • What's New in Racquet Venue Development

    January 23, 2020, 12:15 PM - 1:00 PM, Main Stage (Show Floor)

    What's new in the development of racquet venues.

    • Language: English

  • What Pro Shops Can Learn from the Big Guys

    January 23, 2020, 12:45 PM - 1:30 PM, Orange County Convention Center - Show Floor
    • Language: English

  • Roundtable Workshop: Developing & Executing Your Leadership Plan- A 12 Step Approach

    January 23, 2020, 1:00 PM - 2:30 PM, Orange County Convention Center - Main Ballroom

    This proven 12-step approach to leadership is a vital session necessary for anyone who wants to realize their full potential and ability to lead both on and off...

    • Language: English

  • How Technology Drives Engagement

    January 23, 2020, 2:00 PM - 2:30 PM, Orange County Convention Center - Main Stage - Show Floor

    US Squash leverages technology to create value for member individuals and organizations and provides tools for clubs to bring more people into the sport and inc...

    • Language: English

  • Open Forum: Hot Topics - Legal, Accreditation, Career Advice, etc.

    January 23, 2020, 2:30 PM - 3:30 PM, Orange County Convention Center - Main Ballroom

    The session is for all conference attendees and is an open forum to ask questions on hot topics including legal, hiring, accreditation, career advice and other ...

    • Language: English

  • Bridging the Gap Between the Course & The Court

    January 23, 2020, 3:15 PM - 4:15 PM, Main Stage (Show Floor)

    Wondering how to maximize your clients performance and your participation in your club, gym, or facility? In this hour packed talk you will learn how to utilize...

    • Language: English

  • TOM Conference: Hire Right The First Time - Building the Right Team!

    January 23, 2020, 4:00 PM - 5:00 PM, Orange County Convention Center - Breakout Room 2

    This session open to all attendees will help you learn the 10 most important questions to ask your program's stakeholders before posting a Director job on an in...

    • Language: English

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