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TOM Conference 2020 Schedule

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  • In Full Swing: Racquet Sports’ Growing Popularity at Private Clubs

    January 22, 2020, 1:15 PM - 2:00 PM, Orange County Convention Center - Main Stage - Show Floor

    In its role as the preeminent advocate and resource for the private club community, the National Club Association (NCA) provides an expansive view of the many n...

    • Language: English

  • Leading with Change & Innovation

    January 22, 2020, 2:15 PM - 3:00 PM, Orange County Convention Center - Main Stage - Show Floor

    Leading business strategist and strategic innovation consultant Scott Steinberg discusses how leadership can drive change & innovation. 

    • Language: English

  • TOM Conference: 7 Keys to Driving Successful Business Platforms- Part II

    January 23, 2020, 8:30 AM - 9:15 AM, Orange County Convention Center - Main Ballroom

    Part II - Day II - carries on the powerful message and actionable content to help you drive your business to the next level.

    • Language: English

  • TOM TALK #2: Incorporating New Trends to Engage & Retain Your Members

    January 23, 2020, 9:15 AM - 10:45 AM, Orange County Convention Center - Main Ballroom

    Four TOM Talk expert sessions will deliver content on New Player Programs, Trickle Down Tennis - Incentivizing & Inspiring Your Staff, Building Thriving Tennis...

    • Language: English

  • Growing Your Community, While Growing Your Business, Creating Win-Win Partnerships

    January 23, 2020, 10:00 AM - 10:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Identifying resources you need to grow your business. What organizations have what you need?  What assets do you have to share? How do you create a Win-Win Part...

    • Language: English

  • PLAY IS THE HEART OF EXPERIENCE DESIGN: Creating Environments that Win in Today’s Retail Marketplace

    January 23, 2020, 11:00 AM - 11:45 AM, Orange County Convention Center - Main Stage - Show Floor

    Retail must be wherever the customer wants it to be, at any time, any place. Bringing memorable experiences into the physical space is paramount to the success ...

    • Language: English

  • TOM Conference: Facility of the Future- Panel Discussion

    January 23, 2020, 11:15 AM - 12:00 PM, Orange County Convention Center - Main Ballroom

    Hear from the experts in facility innovation and design, best practices and how to showcase your business to keep your members and community engaged. This pan...

    • Language: English

  • What's New in Racquet Venue Development

    January 23, 2020, 12:15 PM - 1:00 PM, Main Stage (Show Floor)

    What's new in the development of racquet venues.

    • Language: English

  • What Pro Shops Can Learn from the Big Guys

    January 23, 2020, 12:45 PM - 1:30 PM, Orange County Convention Center - Show Floor
    • Language: English

  • Roundtable Workshop: Developing & Executing Your Leadership Plan- A 12 Step Approach

    January 23, 2020, 1:00 PM - 2:30 PM, Orange County Convention Center - Main Ballroom

    This proven 12-step approach to leadership is a vital session necessary for anyone who wants to realize their full potential and ability to lead both on and off...

    • Language: English

  • How Technology Drives Engagement

    January 23, 2020, 2:00 PM - 2:30 PM, Orange County Convention Center - Main Stage - Show Floor

    US Squash leverages technology to create value for member individuals and organizations and provides tools for clubs to bring more people into the sport and inc...

    • Language: English

  • Open Forum: Hot Topics - Legal, Accreditation, Career Advice, etc.

    January 23, 2020, 2:30 PM - 3:30 PM, Orange County Convention Center - Main Ballroom

    The session is for all conference attendees and is an open forum to ask questions on hot topics including legal, hiring, accreditation, career advice and other ...

    • Language: English

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