FAQ's

What are the dates and hours?

Innovation & Technology Demo Day
USTA National Campus at Lake Nona

  • Wednesday, January 23
    • 3:30 pm – 7:00 pm
      Hands-on Demos
    • 5:30 pm – 7:00 pm
      Welcome Party

TOM Conference
Orange County Convention Center

  • Wednesday, January 23
    • 8:00 am – 3:00 pm
  • Thursday, January 24
    • 8:00 am – 6:00 pm
  • Friday, January 25
    • 8:00 am – 4:00 pm

Racquet & Paddle Sports Show Preview
Orange County Convention Center

  • Wednesday, January 23
    • 8:30 am – 6:00 pm
  • Thursday, January 24
    • 8:30 am – 6:00 pm
  • Friday, January 25
    • 8:30 am – 3:00 pm

How much does it cost to register?

It is free to attend the Innovation & Technology Demo Day and Show Preview, but the 3-day TOM Conference Pass is an additional cost. Learn more here.

Will badges be mailed?

No, badges will need to be picked up onsite at the Registration Desk.

What are the refund and cancellation policies?

Registration Fees for RACQUET & PADDLE SPORTS CONFERENCE are non-refundable and nontransferable and cannot be reproduced, resold or upgraded. RACQUET & PADDLE SPORTS CONFERENCE and Reed Exhibitions reserve the right to cancel RACQUET & PADDLE SPORTS CONFERENCE on limited or no notice, and in the event of such cancellation, Holder will not be entitled to a refund for any and all expenses associated with registration. Registration fees are nonrefundable. You may substitute a colleague from your company at any time by submitting written authorization. Conferees assume all risk incidental to participation in all activities, loss or damage to property, and release management, its employees and agents against any claims.

Submit your request for substitution to:
Racquet & Paddle Sports Conference
ATTN: CLIENT SERVICES
Reed Exhibitions
383 Main Avenue
Norwalk, CT 0685

Who can attend?

The Racquet & Paddle Sports Conference is a trade-only event for qualified racquet industry professionals ONLY. Attendance at the Racquet & Paddle Sports Conference is RESTRICTED to Tennis/Racquet Professionals and affiliates of the racquet industry (buyers & sellers of racquet related products and services).

How can I obtain a visa letter of invitation to attend the Racquet & Paddle Sports Conference?

For questions regarding international visas, please contact invitation@reedexpo.com.

What is the dress code?

While there isn't an official dress code for the Racquet & Paddle Sports Conference, here are a few suggestions from the team:

  • Comfortable Shoes—with 1,000 exhibitors to see across over 600,000 square feet of exhibit space between the Racquet & Paddle Sports Show Preview and the PGA Merchandise Show Floor, make sure you've got comfortable walking shoes in your suitcase!
  • Dress in Layers—from the Innovation & Technology Demo Day to the TOM Conference to the Show Preview, you can go from hot to cold quickly, so be sure to dress in layers to stay comfortable regardless of where you are.

Is there education at the Racquet & Paddle Sports Conference?

Daily Education will be taking place as a part of the TOM Conference at the Orange County Convention Center. Learn more about the sessions, speakers and unique learning tracks here.

Where can I get a wheelchair at the Orange County Convention Center?

Scooter and Wheelchair Rentals are available by contacting Scootaround Inc. toll-free at 1-888-441-7575, by email at info@scootaround.com, or through their website at www.scootaround.com. Equipment will be available for pickup at FedEx Kinko's in the Orange County Convention Center. Ordering in advance is strongly encouraged.

Is shuttle service provided?

Complimentary shuttle service is provided throughout the Racquet & Paddle Sports Conference. Check back soon for the 2019 schedule.

What is the address of the Orange County Convention Center?

West Concourse 9800 International Drive Orlando, FL 32819

Where do I park at the Convention Center?

Security personnel and highway signage on International Drive will direct you to parking based on availability in each lot. All official Racquet & Paddle Sports Conference parking locations require a $15 parking fee per entry. Plan to arrive at the Convention Center early to allow ample time for parking.

Who do I contact if I have additional questions?

For any questions, please call our Racquet & Paddle Sports Conference customer service at 203-840-5613 or contact us via email at inquiry@racquetpaddlesports.com. You can also contact us on any of our social media channels!

CONTACT US

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